I had it wrong: I thought Guitar Center was owned by Musician's Friend. Apparently, it's the other way around. I received this email message today:
Thank you for being a loyal customer of Musician's Friend. We genuinely appreciate your business.
I'm pleased to share that our parent company — Guitar Center, Inc. — has announced an agreement to strengthen their financial structure which will allow us to serve you better for the long term. During this time there is likely to be press coverage, so we wanted you to hear from us what to expect.
- Our website and call centers are open and available to you as we continue to operate our business as usual.
- We will continue to serve your needs as usual, therefore customer service, Musician's Friend Rewards, financing and Gold Coverage remain unaffected.
To facilitate this financial restructuring, we will voluntarily file for restructuring under Chapter 11. During this time, we will have ample financing to continue all of our operations without interruption.
Most importantly, we are staying focused on helping more customers make music. We continue to have the gear you want and need, with new gear arriving regularly and we are here to support your musical needs as we have exciting Musician's Friend holiday promotions ready for you!
If you have questions or concerns please feel free to email us at service@musiciansfriend.com or call us at 877-880-5907